Terms &
Conditions

For the purposes of these Terms and Conditions, the following terms shall have the meanings ascribed to them below:

These Terms and Conditions constitute the entire agreement between the Company and all Users with respect to the use of the Platform. This Agreement supersedes all prior arrangements, communications, representations, or understandings, whether oral or written, relating to the subject matter herein.

These Terms and Conditions apply to:

• All Users accessing the Platform, regardless of purpose or frequency of use
• All transactions facilitated through or originating from Platform interactions
• All Content submitted to, stored on, or transmitted via the Platform
• All communications conducted through Platform-provided messaging or inquiry tools
• All integrations with third-party systems connected through the Platform's API or authorized connectors

Registration on Event Incubator creates a contractual relationship between the User and the Company. The following conditions govern registration:

• Users must provide truthful, accurate, and complete information during registration and must promptly update any information that becomes inaccurate or incomplete
• The Company may implement verification procedures at any time, including identity verification, commercial registration validation, or professional credential review
• Unverified accounts may have restricted access to certain Platform features until verification is completed satisfactorily
• Users registering as business entities represent that they are duly organized under applicable law and that the individual completing registration has authority to bind the entity
• The Company reserves the right to decline any registration application at its sole discretion without obligation to disclose its reasons
• One person or entity may not maintain more than one active account on the Platform without prior written consent from the Company

Verification Tiers: The Platform operates a tiered verification system:

• Basic Verification: Email confirmation; required for all Users
• Business Verification: Commercial registration review; required for Exhibitors, Exporters, and Service Providers
• Enhanced Verification: Full KYB (Know Your Business) review; required for Partners and for users participating in high-value transactions

The Company facilitates a range of services through the Platform. The following conditions apply to each service category:

4.1 Event Registration Services

• Event Organizers are solely responsible for the accuracy, legality, and fulfillment of events they list on the Platform
• The Company does not verify the accuracy of event details and accepts no liability for cancellations, postponements, or misrepresentations made by Event Organizers
• Attendees who register for events through the Platform do so on the basis of representations made by the Event Organizer
• Event Organizers must comply with all applicable KSA regulations regarding public gatherings, venue permits, and event licensing

4.2 Booth Booking Services

• Booth bookings create a direct arrangement between the Exhibitor and the Event Organizer; the Company is not a party to that arrangement
• The Company facilitates the booking process only and does not guarantee booth quality, infrastructure, or organizer performance
• Cancellation terms for booth bookings are governed by the policies set by the individual Event Organizer, which will be displayed before booking confirmation
• The Exhibitor acknowledges that booth specifications and locations may be subject to change by the Event Organizer for operational reasons

4.3 Trade & Export Services

• All export and import activities facilitated through the Platform must comply with KSA customs regulations, the Saudi Authority for Intellectual Property, and applicable international trade agreements
• Users are solely responsible for obtaining all necessary permits, licenses, and regulatory approvals for their trade activities
• Shipping cost estimates provided are indicative and do not constitute binding quotations from freight or logistics providers
• The Company does not represent or warrant the creditworthiness, capability, or compliance status of any trading party on the Platform

• All fees displayed on the Platform are in Saudi Riyal (SAR) unless an alternative currency has been selected by the User via the currency selector
• Payment obligations arise at the moment of confirmed booking, service request approval, or subscription commencement as applicable to the specific service engaged
• The Company employs PCI-DSS compliant third-party payment processors; no card data is stored on Company servers
• Failed payments must be resolved within 7 days; the Company reserves the right to suspend access to paid services during any payment default period
• Refund requests must be submitted in writing to billing@teincu.com and will be assessed in accordance with the specific refund policy applicable to the service in question
• Where an event is cancelled by an Event Organizer, any refund obligations are the responsibility of the Event Organizer, not the Company, unless the Company directly collected and holds the payment
• Chargebacks initiated without prior contact with the Company may result in account suspension pending resolution of the dispute
• Subscription services renew automatically unless cancelled at least 5 business days before the renewal date

The Platform and all of its contents — including but not limited to the software code, user interface design, logos, trademarks, compilation of listings, and all written content produced by the Company — are the exclusive intellectual property of Event Incubator and are protected under Saudi intellectual property law and applicable international conventions.

User-Generated Content License: By submitting Content to the Platform, you grant the Company a:

• Non-exclusive, worldwide, royalty-free, sublicensable right and license to use, reproduce, modify, adapt, publish, translate, distribute, and display such Content in connection with operating and promoting the Platform
• Right to retain and display historical Content for archival, legal compliance, and platform integrity purposes even after account closure

You represent and warrant that all Content you submit: (i) is original or properly licensed; (ii) does not infringe the intellectual property rights of any third party; and (iii) does not violate any applicable law.

The Company's trademarks, logos, and brand identifiers may not be used in any manner without prior written authorization from the Company, including in any framing, meta-tags, or in any way that implies endorsement or affiliation.

The Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, the Company expressly disclaims all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Any warranty that the Platform will be uninterrupted, error-free, virus-free, or that defects will be corrected
• Any warranty regarding the accuracy, completeness, reliability, or suitability of any Content submitted by third-party Users
• Any warranty that the Platform will be available at any particular time or location, or that any particular feature will remain available
• Any warranty regarding the financial stability, legal compliance, or performance capability of any Service Provider, Event Organizer, or other User listed on the Platform

Subject to applicable law, the Company's total aggregate liability to any User arising from or in connection with this Agreement or the use of the Platform shall not exceed the greater of:

• The total amount paid by the User to the Company in the 12-month period immediately preceding the event giving rise to the claim; or
• SAR 5,000 (Five Thousand Saudi Riyals)

Under no circumstances shall the Company be liable for any of the following, whether or not it has been advised of the possibility of such losses:

• Loss of profits, revenue, business, or anticipated savings
• Loss of data or corruption of data
• Loss of goodwill or reputation
• Indirect, incidental, special, punitive, or consequential damages of any kind
• Losses arising from the acts or omissions of third-party users, service providers, or event organizers

You agree to defend, indemnify, and hold harmless Event Incubator, its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or in connection with:

• Your breach of any provision of this Agreement
• Your use of the Platform in a manner not permitted by this Agreement
• Content you submit to the Platform that infringes any third-party intellectual property right, is defamatory, or violates applicable law
• Your violation of any applicable law, regulation, or third-party right in connection with your use of the Platform
• Any claim brought by a party with whom you engaged through the Platform arising from the performance or non-performance of any obligation you undertook with that party

The Company may suspend or terminate your access to the Platform immediately and without prior notice upon:

• Breach of any provision of this Agreement
• Conduct the Company reasonably believes to be unlawful, fraudulent, harmful, or abusive
• Non-payment of any fees due for more than 14 days past the due date
• Any activity that exposes the Company, other Users, or third parties to legal liability
• Receipt of a valid law enforcement request to restrict access to your account

Upon termination for any reason:

• All licenses granted to you under this Agreement terminate immediately
• You must immediately cease all use of the Platform and delete any downloaded Platform materials
• Provisions of this Agreement that by their nature should survive termination shall survive, including: Intellectual Property, Indemnification, Limitation of Liability, and Dispute Resolution clauses
• The Company will retain your data as required by law and in accordance with the Privacy Policy

This Agreement is governed by and construed in accordance with the laws of theKingdom of Saudi Arabia, including but not limited to the Saudi E-Commerce Law, the Saudi Personal Data Protection Law, the Saudi Arbitration Law, and any applicable royal decrees and ministerial regulations.

• Disputes shall first be subject to a mandatory 30-day period of good faith negotiation
• If not resolved through negotiation, disputes shall be referred to binding arbitration administered in Riyadh, KSA, conducted in Arabic, pursuant to the Saudi Arbitration Law (Royal Decree M/34)
• Notwithstanding the above, the Company retains the right to seek injunctive or other equitable relief before any court of competent jurisdiction
• Users waive any right to participate in class action proceedings to the extent permitted under Saudi law

The Company reserves the right to amend these Terms and Conditions at any time. The amendment process shall be as follows:

• The updated document will be published on the Platform with the revised effective date
• For material changes — those that significantly affect User rights or obligations — registered Users will be notified via email at least 14 calendar days before the effective date
• If a User does not agree with the proposed amendments, the User must cease using the Platform before the effective date and may close their account
• Continued use of the Platform after the effective date of any amendment constitutes the User's acceptance of the revised Terms and Conditions
• The Company maintains an archive of previous versions of this document, available upon request at legal@teincu.com